LGE Canada

  • Business Analyst- Service Department- Bilingual ( English- Korean)

    Location CA-ON-Toronto
    Posted Date 3 weeks ago(1/2/2019 9:04 AM)
    Job ID
    # Positions
  • Overview

    LG Electronics Inc. is looking for a candidate to fill a position in our Service Department. As the successful candidate , you will conduct data analysis and will be responsible for professional planning activities; Short-term Planning, Long-term Planning and Special projects of Service Department


    Area of Responsibility

    Key Activities/Elements

    1. Data Analysis

    ·         Support Functional Managers through data analysis and management for efficient Service Operation

    ·         Support to provide visibility to service planning issues through analysis of system data to aid functional managers

    ·         Find a root cause of current issues by analyzing  data analysis

    ·         Follow up with Ad Hoc requests from HQ in timely manner

    ·         Provide Short to Long-Term Strategy Analysis for Service Operation

    2. Cost Analysis

    ·         Providing appropriate cost analysis of our historical data to establish our budgetary needs along with work force demand planning

    ·         Provide mid to long term strategy analysis for service operation

    ·         Produce Monthly Moving Plan to forecast service cost

    ·         Data consolidation and collection for P&L Analysis

    3. KPI Reporting

    §  Provide analytical data and evaluation to ensure our performance targets are met

    §  Provide Daily/Weekly/Monthly KPI Reporting

    §  Prepare report for monthly business meeting with CEO and HQ




    Education level and/or relevant experience(s)

    ·         University degree in related discipline Business Administration, Finance, Economics or Statistics

    ·         2-5 years of experience in an analyst role is an asset

    Knowledge and skills (general and technical)

    ·         High competency in analytical applications such as Excel and Access

    ·         Strong communication skills

    ·         Analytical and with sound planning ability

    ·         Ability to learn quickly and adapt to change

    Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

    ·         Bi-lingual (English/Korean)




    Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.


    LG Electronics Canada Inc., is an Equal Opportunity Employer.   In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and the Ontario Human Rights Code, LG Electronics Canada Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.   If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.  


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