LGE Canada

  • Business Analyst- Service Department- Bilingual ( English- Korean)

    Location CA-ON-Toronto
    Posted Date 1 week ago(11/5/2018 1:42 PM)
    Job ID
    # Positions
  • Overview

    LG Electronics Inc. is looking for a candidate to fill a position in our Service Department. As the successful candidate , you will conduct data analysis and will be responsible for professional planning activities; Short-term Planning, Long-term Planning and Special projects of Service Department


    Area of Responsibility

    Key Activities/Elements

    1. Data Analysis

    ·         Support Functional Managers through data analysis and management for efficient Service Operation

    ·         Support to provide visibility to service planning issues through analysis of system data to aid functional managers

    ·         Find a root cause of current issues by analyzing  data analysis

    ·         Follow up with Ad Hoc requests from HQ in timely manner

    ·         Provide Short to Long-Term Strategy Analysis for Service Operation

    2. Cost Analysis

    ·         Providing appropriate cost analysis of our historical data to establish our budgetary needs along with work force demand planning

    ·         Provide mid to long term strategy analysis for service operation

    ·         Produce Monthly Moving Plan to forecast service cost

    ·         Data consolidation and collection for P&L Analysis

    3. KPI Reporting

    §  Provide analytical data and evaluation to ensure our performance targets are met

    §  Provide Daily/Weekly/Monthly KPI Reporting

    §  Prepare report for monthly business meeting with CEO and HQ


    Education level and/or relevant experience(s)

    ·         University degree in related discipline Business Administration, Finance, Economics or Statistics

    ·         2-5 years of experience in an analyst role is an asset

    Knowledge and skills (general and technical)

    ·         High competency in analytical applications such as Excel and Access

    ·         Strong communication skills

    ·         Analytical and with sound planning ability

    ·         Ability to learn quickly and adapt to change

    Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

    ·         Bi-lingual (English/Korean)



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