LGE Canada

  • Account Receivable Assistant Manager

    Location CA-ON-North York
    Posted Date 3 weeks ago(10/25/2018 10:59 AM)
    Job ID
    # Positions
  • Overview


    LG Electronics Inc. is looking for a candidate to fill a position in our Accounting division.  As the successful candidate, you will assist with supervisory responsibilities. The Assistant Manager will support AR Manager in the daily functions including but not limited to collection, order releasing, reconciliation of active assign accounts and reporting of various information to CFO, business leaders and other department. Ensures that LG overall adherence to collection policies and procedure are strictly followed.


    Area of Responsibility

    Key Activities/Elements

    1.Assistant  to

    AR Manager

    §  Assist the AR manager to coach team to handle and resolve internal and external customer issue

    §  Assist AR Manager for preparation of weekly, monthly and year end reports

    §  Understand the business practice to assist AR manager

    §  Assist the AR manager with special projects when required.

    §  Serves as back up of AR Manager and other team members in his/her absence

    2. Order Approval

    §  Review and release held orders for assigned accounts several times a day

    §  Contact dealers to investigate and resolve issues on accounts

    §  Notify Sales Representative if orders cannot be released due to account status eg. past due invoices

    3. Collections

    §  Regularly review aged trial balance to determine  customers that have past due invoices and contact them for payment status.

    §  Determine if payment has been sent and if not, negotiate the quickest possible payment of past due account.

    §  Escalate notification to Sales Managers and Credit & Collection Manager of any accounts who have failed to keep commitments.

    §  Call customers who are over the credit limit and negotiate a pay down of their outstanding balances.

    §  Recommend legal action or termination of service where

    payment is not forthcoming

    §  Place delinquent accounts with third part collection agency and follow up with agency to ensure settlement of the



    4. Daily  Account Maintenance

    §  Identify, review and resolve any disputed items for assigned customers.

    §  Review all confirmed credit notes for customers and offset  them  against invoices based on customers’ written authorization.

    §  Complete regular offset report to reconcile past due invoices perform offset in GERP.

    5. Inquiries

    §  Respond to all requests for information from customers including sending monthly statements, copies of invoices or credit notes as needed.

    §  Download and email accounts statements for those customers that have requested electronic data.


    Education level and/or relevant experience(s)

    §  Post Secondary Education or equivalent work experience

    §  5 -10 years of accounts receivable  experience in manufacturing industry

    §  Experience in a customer service environment is a definite asset.


    Knowledge and skills (general and technical)

    §  Experienced and proficient with Microsoft Office skills ( Word, Excel,       Outlook, Powerpoint, etc )

    §  Excellent verbal and written communication skills in English (French is an asset).

    §  Ability to work well in a high stress environment with minimal supervision.

    §  Strong attention to detail and ability to meet deadlines in a fast-paced


    §  A strong time management and organizational skills

    §  Highly motivated, goals oriented individual who enjoys customer contact  and is passionate about problem solving

    Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

    §  Certification is an asset but not required


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