LGE Canada

  • Inside Sales Representative- B2B

    Location CA-ON-Toronto
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    # Positions
  • Overview

    LG Electronics Inc. is looking for a candidate to fill a key position in our B2B Devision. As a successful candidate, your will primary role will be to carry out such duties as receive, track all B2B orders from sales support outside sales team on major KA orders and processes, manage LG bid desk, sales program management, track and follow up on all orders to ensure processing and delivery terms are met.


    Area of Responsibility

    Key Activities/Elements

    1.     Customer Communication and Follow up


    • Reply to dealer inquiries and emails
    • Follow up on price approvals and address validations
    • Follow up with credit and logistics to expedite orders
    • Cancel older quote orders and follow up with reps if they are still required
    • Account management and sales communication with specific account load

    2.     Sales Team Support

    • Provide back order reports on orders and ETA
    • Credit note follow-ups, Bids, Samples, Admin process as it relates to transaction

    3.     Internal Facing

    • Seeing orders through the delivery life cycle
    • Processing samples/ giveaways
    • Participating in weekly concession meeting
    • Participate in weekly 1:1
    • Be the conduit to the business when LG reps are not in the office and need support
    • Provide ETAs for inventory going to customers/ distributors
    • Pipeline management
    • Account level credit management
    • 4.     External Facing
    1. Be a secondary contact in the absence of LG reps for their customers
    2. Customer follow-up on overdue items (sample requests, PO submissions, etc.)
    3. Create a tier 1 prospecting list for hunters
    4. Create a tier 2 prospecting listProspect into tier 2 accounts to drive LG awareness


    Education level and/or relevant experience(s)

    §  Post-Secondary degree an asset or relevant experience

    Knowledge and skills (general and technical)

    §  High proficiency in Office Suite (Excel, PowerPoint, Access and Word)

    §  Proficient in Industry standard ERP systems (SAP, Oracle etc)

    §  Excellent level customer communication skills and sales acumen

    §  High Level of Efficiency, Multitasking, Organization and detail oriented


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